At Emotive Art Prints, we aim to ensure your satisfaction with every purchase. If you are unsatisfied with your art print for any reason, we offer a straightforward return policy.
Eligibility for Returns
Art prints can be returned within 30 days from the date of delivery. To qualify for a return, the print must be unused, in its original packaging, and in the same condition as you received it.
How to Initiate a Return
To start a return, please contact our support team through the contact us page. Provide your order number, reason for the return, and any related details. Our team will guide you through the return process, including providing a return address and any necessary instructions.
Refund Process
Once your return is received and inspected, we will send you a confirmation email. Approved returns will be processed, and a refund will be issued to your original payment method within 7-10 business days. Please note that original shipping costs are non-refundable unless the return is due to a defect or error on our part.
Damaged or Defective Prints
If your art print arrives damaged or defective, please reach out to us via the contact us page immediately. Include photos of the damaged print and packaging. We will arrange a replacement at no additional cost to you or offer a full refund if preferred.
Non-returnable Items
Custom prints and final sale items cannot be returned. Please review product descriptions carefully before making a purchase.
For more detailed information, feel free to visit our FAQs section. Emotive Art Prints is continually updating its shop, so check back often to see our latest offerings. To learn more about our company, visit about us. If you have any questions, don’t hesitate to contact us.
Thank you for choosing Emotive Art Prints.